Privacy Policy
Your privacy is fundamental to our operations. This policy outlines how BuildNest Construction Company collects, uses, and protects your personal information.
Last Updated: December 2024
Our Commitment to Your Privacy
At BuildNest Construction Company, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains our data collection practices, usage, and your rights regarding your personal data.
Who We Are
BuildNest Construction Company is a construction firm committed to providing high-quality building services to clients in Iloilo City and surrounding areas. We handle various types of construction projects, from residential developments to commercial buildings.
As a service provider, we collect and process personal information to deliver our construction services effectively, manage customer relationships, and comply with legal obligations. This policy applies to all our business operations and services.
Information We Collect
We collect different types of information depending on how you interact with our services and our business relationship.
1 Personal Information
- Name, contact information (phone, email, address)
- Business information (company name, role, industry)
- Project-specific details and requirements
- Payment and billing information
2 Technical Information
- Website usage data and analytics
- Browser type and operating system
- Cookies and similar tracking technologies
How We Collect Information
Direct Contact
Phone calls, emails, meetings, and forms
Website Interaction
Contact forms, service requests, and analytics
Third Parties
Partners, suppliers, and referral sources
How We Use Your Information
We process your personal information for legitimate business purposes and to provide you with excellent construction services.
Service Delivery and Project Management
Project-Related Uses
- Provide construction quotes and estimates
- Manage project timelines and milestones
- Coordinate with subcontractors and suppliers
- Deliver ongoing project updates and communication
Business Operations
- Process payments and billing
- Maintain project documentation and records
- Quality assurance and safety compliance
- Customer service and support
Legal and Compliance Uses
Regulatory Compliance
Building permits, safety regulations, and industry standards
Insurance Requirements
Liability coverage and bonding documentation
Legal Obligations
Tax reporting, contract requirements, and dispute resolution
Marketing and Communications
With your consent, we may use your information to:
- Provide maintenance tips and building care advice
- Share information about new services and capabilities
- Invite you to industry events and open houses
- Request feedback and testimonials
Note: You can opt out of marketing communications at any time by contacting us or using unsubscribe links in our emails.
Information Sharing and Disclosure
We carefully manage how we share your information and only disclose it when necessary for business operations or required by law.
Service Partners
We share information with trusted subcontractors, suppliers, and partners who help deliver our construction services.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and safety.
Business Transfers
In case of merger, acquisition, or sale, your information may be transferred to the new entity.
Third-Party Service Providers
| Service Type | Information Shared | Purpose |
|---|---|---|
| Payment Processing | Billing details, transaction amounts | Process payments securely |
| Communication Services | Contact information, project details | Project updates and coordination |
| Document Management | Project documents, contracts | Secure document storage and access |
| Analytics and Marketing | Website usage, engagement metrics | Improve services and marketing effectiveness |
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
Encryption
All sensitive data is encrypted in transit and at rest using industry-standard protocols.
Access Controls
Strict access controls ensure only authorized personnel can access your information.
Monitoring
24/7 monitoring and logging of system access and data activities.
Administrative Safeguards
Training
Regular privacy and security training for all employees handling personal data.
Policies
Comprehensive privacy and data handling policies aligned with industry standards.
Incident Response
Established procedures for responding to security incidents and data breaches.
Security Measures for Construction Data
Document Security
Blueprints and contracts are stored in secure, access-controlled systems
Communication
Encrypted channels for sharing sensitive project information
Access Logs
Detailed logging of who accesses what information and when
Regular Backups
Automated backups with secure, off-site storage and encryption
Your Rights and Choices
You have important rights regarding your personal information. We respect your autonomy and provide you with control over your data.
Access and Portability
Request a copy of your personal information in a portable format.
- • Complete project records
- • Communication history
- • Billing and payment information
Correction and Updates
Update or correct any inaccurate personal information we hold.
- • Contact details
- • Project requirements
- • Business information
Deletion
Request deletion of your personal information, subject to legal requirements.
- • Marketing preferences
- • Inactive account data
- • Project documentation
Restriction
Limit how we process your information in certain circumstances.
- • Pending disputes
- • Accuracy challenges
- • Legal proceedings
Objection
Object to certain types of data processing, including direct marketing.
- • Marketing communications
- • Data profiling
- • Analytics processing
Complaints
File a complaint with us or with data protection authorities.
- • Internal complaints
- • Supervisory authority
- • Resolution process
How to Exercise Your Rights
Contact Information
Phone
+63 917 701 4455
Address
Diversion Road, Iloilo City, Iloilo, Philippines
Response Timeline
*We may extend this period by an additional 30 days if necessary, with prior notice.
Contact Us
If you have questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
Get in Touch
Office Address
Diversion Road
Iloilo City, Iloilo
Philippines
Phone
+63 917 701 4455Business Hours
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Data Protection Officer
For privacy-related inquiries and data protection matters, you can also contact our designated Data Protection Officer.
Privacy Specialist
Our privacy team is dedicated to handling your privacy concerns and ensuring compliance with applicable data protection laws.
Note: We aim to respond to all privacy inquiries within 2 business days.
Policy Updates and Changes
How We Update This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
Review Period
We review this policy annually or when significant changes occur.
Notification
We notify existing customers of material changes via email or prominent website notice.
Effective Date
Changes take effect on the date specified in the updated policy.
When We Make Changes
Business Changes
- • New services or capabilities
- • Changes in data processing practices
- • Third-party integrations
Legal Requirements
- • New regulations or laws
- • Court decisions
- • Regulatory guidance
Technology Updates
- • New security measures
- • Platform improvements
- • Enhanced functionality
Staying Informed
To stay informed about changes to this Privacy Policy, we recommend:
- Regularly checking this page for updates
- Providing us with current contact information
- Subscribing to our newsletter for important announcements
Current Policy Version: 2.1 | Last Updated: December 2024